Peer Support Specialist Certification

A first-of-its-kind, best-in-class online training course to develop Peer Support Specialists developed by the Academy of Peer Services, expert communicators, neuropsychologists, and researchers, and taught by HearMe’s Director of Peer Support.

‍Program Overview:‍

• 8-week self-guided program
• Pre-recorded trainings with asynchronous learning & quizzes
• Weekly 30-min Zoom check-ins
• Access to support from HearMe team
• Topics include: Peer Values, Services, WRAP- Wellness Recovery Action Plan, Ethics, Sharing your Story, Advocacy, Self Care, Trauma-Informed, Boundaries, Motivational Interviewing Skills, and more

Benefits

• HearMe staff will guide PSS through the state certification process
• Resume & career-building opportunity
• Access to Mental Health and Recovery Specialists
• Potential for paid opportunities as a HearMe Listener as the company grows

Power of Empathetic Listening

• 96% of employees believe showing empathy is an important way of improving employee retention.
• In 2019, only 50% of employees thought their CEO was empathetic.

Our active empathetic listening course provides a strong foundation for growing leadership skills, advancing professional development, enhancing communication, improving team dynamics, building trust and empowerment, and strengthening DEIB initiatives by delving into:

• Benefits & Techniques of Active Listening
• Learning to Listen Deeply for Empathy, Understanding & Connection
• Leading with Empathy to Build & Strengthen Teams
• Knowledge of Consent, Boundaries & Choices for a Safe Workplace
• Clearer Understanding of Self and the impact on one’s ability to listen & communicate
• Embodiment & Somatic Awareness as a foundation of empathy to support healthy decision-making and encourage feedback
• Listening through the lens of Diversity, Equity, Inclusion & Belonging (DEI&B) to promote inclusive programming and environments